Yes, when making a reservation via our website, a prepayment of 30% of the reservation value is required. Payment of the prepayment results in a reservation in our system and means to joining the conditions of the accommodation service offered by Mediteran Travel.
Yes, the reservation can be canceled up to 48 hours before the first day of the Customer’s stay, in accordance with the reservation date. Cancellations should be reported to us via our contact e-mail [email protected], indicating in the message: the date of the reservation, the name under which the reservation was made, the booked type of accommodation, and also indicate the amount paid so far.
In the event of cancellation of the reservation, the amount paid by the Customer for the accommodation is fully returned to the bank account indicated by the Customer.
If the cancellation of the reservation is made 48 hours before the first day of the Customer’s stay, Mediteran Travel may reject such cancellation.
If the accommodation facility you booked is located on the campsite, e.g. it is a mobile home, then you should go to the campsite reception to collect the keys. If you are staying at Selce campsite Uvala Slana, apart from the campsite reception, there are also tourist resident who will be in touch with you.
In the case of Apartamenty Mala Dalmacija you will be checked in by the tourist resident of the facility. He will contact you to arrange arrival times.